Get in Touch With Us

Got a question about how we test crypto casinos, spotted something on the site that needs a second look, or want to flag a VPN or geo-access issue we should know about? This page explains how to reach the Bitcoin Casinos editorial team and what we can and can't help with.

How to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a member of the editorial team will read it — we don't rely on automated replies to stand in for a real answer. Include a short summary of what your message is about (a review correction, a licensing question, a general query) so it reaches the right person faster. We aim to respond within a couple of working days, though it can take a little longer at busy times.

What We Can Help With

• Site accuracy — If a bonus figure, wagering term, licensing detail, or supported coin listed against any operator on this site looks out of date, tell us. We rely on reader input as one of the ways we keep listings current, alongside our own periodic checks.
• Questions about our rankings — If you want more detail on why a casino sits where it does, or how a particular factor was weighed, we're happy to explain our approach.
• VPN and access queries — A number of readers use this site to check which crypto casinos are more accommodating of VPN use. If you've hit a specific access issue with an operator listed here, let us know what happened; we can't guarantee an outcome, but it helps inform what we publish.
• Content suggestions — If there's a coin, a payment method, or a topic around no-KYC play or offshore licensing you think we should cover in more depth, we welcome the idea.
• Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.

What We Can't Do

We're a comparison and review site, not a casino, a payment processor, or a customer support desk for any operator. That means there are limits to what we can act on:

• We cannot access, action, or reverse anything on a casino account — deposits, withdrawals, bonus credits, or account verification are handled entirely by the operator itself. If you have an issue with a specific site, its own support channel is the one that can actually resolve it.
• We cannot confirm whether using a VPN, or any other method, will get around a specific casino's terms, geo-restrictions, or verification checks. Every operator sets its own rules, and using a VPN to access a site can breach those terms even where it isn't blocked outright — check the operator's own terms of service before relying on one.
• We don't provide legal or tax advice. Questions about whether crypto gambling is permitted from your state, or how winnings and crypto gains should be reported, are ones we can point you toward general information on, but a qualified attorney or tax professional is who should give you a definitive answer for your situation.

If You're Concerned About Your Gambling

If gambling has stopped feeling fun, or you're worried about your own play or someone else's, please don't wait to reach out for support. The National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential. It's also worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated US operators do, so building in your own limits matters more, not less, when playing at them.

Before You Write In

A few checks that might save you a round trip:

1. Account, deposit, and withdrawal issues go to the casino's own support team first — they're the only ones who can see your account.
2. If your question is about which states restrict offshore crypto casino access, remember this varies by operator and can change, so always confirm current terms directly with the site in question.
3. Readers looking specifically for options outside the UK's self-exclusion scheme may find our page on Best Non GamStop Casinos 2026 more relevant than a direct enquiry to us.

A Note on Editorial Independence

Bitcoin Casinos may earn a commission when readers sign up through some of the operators listed on this site. That commercial relationship never decides how a casino is ranked or reviewed — our ratings reflect our own research into coin support, payout speed, licensing, and terms. If you ever think an advertiser relationship has shaped what we've written, tell us directly; we take that concern seriously and will look into it.

All content on sixense.com is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the operator and applicable state law. If you're contacting us with a question about eligibility or age requirements for a specific site, check that operator's own terms, since minimums vary.

Thanks for taking the time to read this far. We read every message that comes in, and we'd rather hear from you and get something right than have it sit uncorrected.